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Privacy Policy Luxmellcandles

1. Introduction

1.1 We are committed to protecting the personal data of our site visitors. In this statement we explain how we will accept your personal information.

1.2 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our site. By using our website and agreeing to our policy, you consent to our use of cookies in accordance with the terms of this policy.


2. Collection of Personal Information

2.1 We may collect, store and use the following types of personal information:

(A) Information about your computer and your visits when using this site (including your IP address, geographic location, browser type and version, operating system, length of visit, pages visited);

(B) Information you provide to us when registering on our site (including email address);

(C) Information you provide when completing your profile on our site (including your name, address, telephone);

(D) Information related to any purchases you make of our (products / services)  or any other transactions (including your name, address, telephone number, email address);

(E) Information contained in or related to any communication made/sent through our website (including the content of the communication, metadata associated with the communication);

(F) Any other personal information you choose to submit to us;

2.2 Before you disclose to us the personal information of another person (a third party), you must obtain permission from that person, both for the disclosure and for the processing of their personal information in accordance with this policy.


3. Use of Your Personal Data

3.1 Personal information provided by you to us will be used for the purposes set out in this policy.

3.2 We may use your personal information to:

(A) Administer our site and business;

(B) Customize our site for you;

(C) To enable you to use  the services on our website;

(D) To enable us to provide you with the services purchased through our site;

(E) To send statements, invoices and payment reminders to you, and to collect payments from you;

(F) To send non-marketing commercial messages;

(G) To send email notifications that you have requested or expected;

(H) To send marketing communications relating to our business (or the business of carefully selected third parties) that we believe may be of interest to you by post via email or similar technology (you may inform us at any time, if you no longer require marketing communication);

3.3 If you submit personal information to us for publication on our site, we will publish it in accordance with the license you grant to us.

3.4 We will not provide your personal information to third parties for any purpose without your express consent.

3.5 All our financial transactions are processed through our payment service provider, BlueSnap. You can review the provider's privacy policy at http://home.bluesnap.com/ecommerce/legal/privacy-policy  We will only share information with our payment service provider to the extent necessary to the purposes of processing payments you make through our website - refunding those payments and dealing with complaints and inquiries relating to such payments and refunds.


4. Disclosure of Personal Information

4.1 We may disclose your personal information to any of our employees, insurers, professional consultants, agents, suppliers and subcontractors as far as is reasonable and necessary for the purposes set out in this policy.

4.2 We may disclose your personal information:

(A) To the extent that we are required to do so by law;

(B) In connection with any current or future legal proceedings;

(C) To exercise or protect our legal rights (including providing information to others for anti-fraud and credit risk mitigation purposes);

(D) To the buyer (or prospective buyer) of any business or asset that we sell (or intend to sell);

4.3 Except as provided in this policy, we will not provide personal information to third parties.


5. International Data Exchange

5.1 The information we collect may be stored, processed and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.

5.2 The information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: United States of America, Russia, Japan, China and India.

5.3 Personal information that you publish on our website or submit for publication on our site may be disseminated, via the Internet, throughout the world. We cannot prevent the use or misuse of such information by others.

5.4 You expressly consent to the transfer of personal information described in this Section 5.


6. Preservation of Personal Information

6.1 This section 6 describes the data retention procedures that are in place to ensure that we comply with legal obligations in relation to the retention and deletion of our users' personal data.

6.2 Personal information that we process for any purpose must not be kept for longer than is necessary for that purpose or those purposes.

6.3 Notwithstanding the other provisions of this section 6, we will retain documents (including electronic documents) containing personal data:

(A) To the extent that we are required to do so by law;

(B) If we believe the documents may be relevant to any current or future legal proceedings;

(C), To enforce or protect our legal rights (including providing information to others for anti-fraud and credit risk mitigation purposes);


7. Protection of personal information

7.1 We will take reasonable technical and organizational measures to prevent the loss, misuse or deletion of your personal information.

7.2 We will store all personal information you provide on our password protected servers.

7.3 All electronic financial transactions made through our site will be protected by encryption technology.

7.4 You agree that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

7.5 You are responsible for saving the password you use to access our website;


8. Changes

8.1 We have the right to update this policy from time to time by posting a new version on our website.

8.2 You may review this page from time to time to ensure that you are happy with any changes to this policy.

8.3 We may notify you of changes to this policy by e-mail or through a private messaging system on our website.


9. Your Rights

9.1 You may request that we provide you with any personal information we hold about you. Provision of such information will be subject to:

(A) Payment of fees if the information must be sent by physical medium or by any other means that requires the payment of fees.

(B) We may ask you for appropriate proof of your identity (for this purpose, we usually require a photocopy of your identity card, certified by a notary public. We may also ask for a copy of invoices showing your physical address such as electricity, water, telephone).

9.2 We may not disclose any personal information that is requested to the extent permitted by law.

9.3 You may inform us at any time not to use your personal data for marketing purposes.

9.4 In effect, by using our services and website, you consent to us using your personal information for marketing purposes. We will provide you with the opportunity to opt out of the use of your personal data for marketing purposes.


10. Other Third Party Websites

10.1 Our site contains hyperlinks to and details of third party websites.

10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.


11. Updating Information

11.1 Please let us know if the personal information we hold about you needs to be corrected or updated.


12. Cookies - Cookies

12.1 Our site uses cookies.

12.2 A cookie is a file containing an identifier (string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The ID is then sent back to the server every time one of the server's pages is loaded.

12.3 Cookies can be "persistent" cookies or "session" cookies: persistent cookies will be stored by the web browser and will remain valid until the expiration date, unless they are deleted by the user before the expiration date; a session cookie on the other hand will expire at the end of a user session when the web browser is closed.

12.4 Cookies usually do not contain any information that personally identifies a user, but personal information stored about you may be linked to information stored in and obtained from cookies.

12.5 We use both types of cookies on our website.

12.6 Most browsers allow cookies to be blocked. The user is free to block them at any time.

12.7 Blocking all cookies will have a negative impact on the usability of many sites.

12.8 If you block cookies, you will not be able to use all features of our website.

12.9 You can delete cookies already on your computer;

12.10 Deleting cookies will have a negative impact on the usability of many sites.

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